Refound Policy
At Abaya Check, customer satisfaction is very important to us. However, due to the nature of our products and services, we maintain a strict no refund and no exchange policy.
Mistakes on Our Part:
If there is an error made by us — such as a wrong item, incorrect size (different from what was ordered), or a defect — we will take full responsibility and correct the issue at no additional cost to the customer.
Size Adjustments:
If the customer requests a size adjustment or alteration after receiving their order (for reasons other than a mistake on our part), they are responsible for all shipping costs.
This includes:
- The cost of shipping the item back to us.
- The cost of shipping the item back to the customer once the adjustment is completed.
- Please ensure that sizing and order details are reviewed carefully before placing your order. We are always available to assist with any questions prior to purchase to help ensure the perfect fit and satisfaction with your order.
- By completing your purchase, you agree to the terms outlined in this policy.
- Thank you for your understanding and support.